Frequently Asked Questions

At C.H. Reed, we get several common questions about our products, services, and capabilities. If you're looking for information about what you can expect from us, you've come to the right place! Check out our FAQs and contact us with additional questions.

Maintenance & Service FAQs

Do you offer planned maintenance agreements?

Yes, C.H. Reed has standard or customizable planned maintenance programs that can provide you peace of mind so you can focus on your day-to-day activities instead of compressor maintenance.

After purchasing air compressors, painting equipment, and/or pumps, do you also offer after-sale support?

Yes! C.H. Reed provides all types of maintenance, repair, service, and planned maintenance agreements on all of the equipment that we sell. Choose from a standard plan or customize it for the services you need.

What types and brands of air compressors and paint/pump equipment do you service?

We provide service, repair, and maintenance on all major air compressor brands and sizes, including Quincy Compressor, Ingersoll Rand, Atlas Copco, Kaeser, Champion, Sullivan Palatek, Chicago Pneumatic, and many others. We can even help you locate those hard-to-find replacement parts. Simply contact us to inquire about air compressor services.

What areas do you service? Will you do business outside of these areas?

C.H. Reed has branch locations as well as satellite sales and service personnel located throughout the states of PA, MD, DE, VA, WV, OH, and NY. If you reside in these states, we should be able to help you with equipment sales and service. We can and will ship or dropship throughout the United States, however, a few of our vendors give us strict territories that we cannot sell out of. Contact us about service for states not listed on our website.

Do you offer emergency breakdown/service calls?

Yes, C.H. Reed has Service Technicians on call 24/7/365. Even if you call outside of business hours, our team can dispatch a service technician to your facility.

Do you offer air leak studies?

Yes, we offer ultrasonic leak detection analysis services to help you identify cost-saving opportunities in your compressed air systems. We will also fix any air leaks we identify for you.

Air Compressor Rentals & Parts

Do you offer air compressors to rent?

Yes, we offer rental air compressors! Get in touch with our team by filling out a contact form or calling us now to schedule a rental compressor.

If I just want to order parts, who should I contact?

If you're just looking to place an order for parts, or request pricing for smaller items, you can email orders@chreed.com.

What is the typical delivery time for parts?

Lead times widely vary depending on the equipment, vendor, stock availability and manufacturer. Please contact C.H. Reed to inquire about specific lead times for items, parts, and equipment.

General FAQs

Can C.H. Reed do custom equipment packages for specific applications in my facility?

Yes, C.H. Reed's in-house Engineered System Team can design and build non-standard, custom solutions for compressed air and paint finishing and fluid handling applications. Visit our Engineered Systems page to learn more.

Can a new air compressor save me money compared to an old air compressor?

Yes, new air compressors are significantly more energy efficient than older compressor technologies, especially if you get a variable-speed drive. If you want to save money in the long run, the best way to do that is to decrease the energy costs it takes to operate the compressor. Keep in mind that 76% of an air compressor's total lifecycle cost is in the electricity it takes to operate it. The more energy efficient the unit, the less you'll spend in electricity bills to run it.

Do you provide warranties on new equipment?

Yes, however, the original manufacturer of the equipment warrants the components of the solution provided.

I am a current customer and need your W9 for tax purposes. Who do I contact?

Contact accountsreceivable@chreed.com for W9 form requests.